Oct. 6, 2020 - Due to the ongoing COVID-19 pandemic, Refratechnik changed its traditional physical training format. By using online meeting platform, i.e. Zoom, online training can be organized easy and convenient to both organizers and participants, as no one need to travel for that, the whole training just takes place via a live link. Under this circumstance, the first-ever REFRA-WebLearning in the history of refractory was made on 17 – 18 September, 2020 successfully.
This REFRA-WebLearning attracted about 40 customers from Malaysia, Thailand, Cambodia, Indonesia and 20 agents with total 50 screens to join. All participants were taken through theoretical discussion on refractories, application, burning process, installation and so on. However, participants expressed high interest in learning about new topics, e.g. digitalization, process data, smart glasses, drone. In order to enhance participant’s learning motivation and enjoyment, Refratechnik have setup multiple cameras, especially for live demonstration of laboratory tour, plant tour and refractory installation in our Zibo factory. Multiple cameras setup allowed participants to capture demonstrations from different angles, experienced a more detailed view than they could possibly have in person which can help them to see what went right and what went wrong easily.
The presence of all participants helped to make this REFRA-WebLearning a great success and their enthusiasm and positive spirit helped make the time spent together both productive and fun.